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| school:classes:ba390:start [20 years ago - 2006/01/19 02:46] – aogail | school:classes:ba390:start [19 years ago - 2007/05/28 06:45] (current) – external edit 127.0.0.1 | ||
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| ====== BA 390 ====== | ====== BA 390 ====== | ||
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| + | * [[http:// | ||
| ====== Week 1 - Intro ====== | ====== Week 1 - Intro ====== | ||
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| * Help find customers and make sales to them. | * Help find customers and make sales to them. | ||
| * Large resellers have power to dictate terms and shut products out of markets. | * Large resellers have power to dictate terms and shut products out of markets. | ||
| - | |||
| - Physical Distribution Firms | - Physical Distribution Firms | ||
| * Help company stock and move goods. | * Help company stock and move goods. | ||
| * Determine best ways to ship, store. | * Determine best ways to ship, store. | ||
| - | |||
| - Marketing Services | - Marketing Services | ||
| * Marketing research, advertising agencies, media firms, marketing consultants. | * Marketing research, advertising agencies, media firms, marketing consultants. | ||
| * Help target & promote products to the right markets. | * Help target & promote products to the right markets. | ||
| - | |||
| - Financial Intermediaries | - Financial Intermediaries | ||
| * Banks, credit companies, insurance co., etc. | * Banks, credit companies, insurance co., etc. | ||
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| * Workers, managers, volunteers, board of directors. | * Workers, managers, volunteers, board of directors. | ||
| * When employees feel good about co., feeling spreads externally. | * When employees feel good about co., feeling spreads externally. | ||
| + | |||
| + | ===== Company' | ||
| + | |||
| + | Macroenvironment includes larger forces that create opportunities and pose threats to company. | ||
| + | |||
| + | ==== Demographic Environment ==== | ||
| + | |||
| + | Demography: "The study of human populations in terms of size, density, location, age, gender, race, occupation, and other statistics. | ||
| + | |||
| + | * Growing global population means growing needs to satisfy. | ||
| + | * May also mean growing market opportunities. | ||
| + | |||
| + | === Changing Age Structure === | ||
| + | |||
| + | * Most important demographic trend. | ||
| + | * Biggest groups include baby boomers, gen X, gen Y. | ||
| + | |||
| + | == Baby Boomers == | ||
| + | |||
| + | * Post WWII, 78M people born between 1946-64. | ||
| + | * 28% of today' | ||
| + | * Earn > half of all personal income. | ||
| + | * Aging boomers create good market for: | ||
| + | * Housing | ||
| + | * Remodeling | ||
| + | * Financial services | ||
| + | * Travel/ | ||
| + | * Eating out | ||
| + | * Health/ | ||
| + | * Luxury cars/other luxuries | ||
| + | |||
| + | == Generation X == | ||
| + | |||
| + | * More cautious economic outlook. | ||
| + | * Cynical of easy success promises. | ||
| + | * Respond to honesty in advertising. | ||
| + | * Will overtake boomers by 2010 as primary market. | ||
| + | |||
| + | == Generation Y == | ||
| + | |||
| + | * Currently teenagers. | ||
| + | * Created large kid/teen markets. | ||
| + | * Fluent with computer technology. | ||
| + | |||
| + | === Changing American Family === | ||
| + | |||
| + | * 32% of households are nonfamily. | ||
| + | * Blah blah stupid people. | ||
| + | |||
| + | === Geographic Population Shifts === | ||
| + | |||
| + | * Telecommuting on the rise. | ||
| + | |||
| + | === Better-Educated Population === | ||
| + | |||
| + | * Rising number of educated people. | ||
| + | * Increasing demand for quality products, books, magazines, travel, personal computers. | ||
| + | * Also more white-collar workforce. | ||
| + | |||
| + | === Increasing Diversity === | ||
| + | |||
| + | * US "salad bowl." | ||
| + | |||
| + | ==== Economic Environment ==== | ||
| + | |||
| + | Economic environment: | ||
| + | |||
| + | * Substinence economy: Country consumes most of its own agricultural and industrial output. (Few market opportunities.) | ||
| + | * Industrial economy: Creates many market opportunities. | ||
| + | |||
| + | === Changes in Income === | ||
| + | |||
| + | * People are spending more carefully, focused on greater value. | ||
| + | * Marketers look for ways to offer greater value -- perfect combination of quality, good service, fair price. | ||
| + | * Pay attention to income distribution. | ||
| + | * Upper-class consumers: | ||
| + | * Spending not affected by economic conditions. | ||
| + | * Major market for luxury items. | ||
| + | * Middle-class: | ||
| + | * Somewhat careful about spending. | ||
| + | * Affords luxury sometimes. | ||
| + | * Working class: | ||
| + | * Sticks close to basics. | ||
| + | * Tries hard to save. | ||
| + | * Under class: | ||
| + | * Welfare. | ||
| + | |||
| + | === Changing Consumer Spending Patterns === | ||
| + | |||
| + | People' | ||
| + | * Decreased food. | ||
| + | * Decreased utilities. | ||
| + | * Increased entertainment. | ||
| + | * Increased insurance. | ||
| + | * Increased most things. | ||
| + | |||
| + | ==== Natural Environment ==== | ||
| + | |||
| + | Natural environment: | ||
| + | |||
| + | Marketers should be aware of several trends: | ||
| + | |||
| + | * Shortage of raw materials. | ||
| + | * Increased population. | ||
| + | * Increased gov't intervention in natural resource management. | ||
| + | |||
| + | ==== Technological Environment ==== | ||
| + | |||
| + | **Technological environment**: | ||
| + | |||
| + | * New technologies replace older ones. | ||
| + | * Companies that do not keep up will find their products replaced. | ||
| + | * Gov't agencies investigate and ban unsafe products. | ||
| + | |||
| + | ==== Political Environment ==== | ||
| + | |||
| + | **Political environment**: | ||
| + | |||
| + | === Legislation Regulating Business === | ||
| + | |||
| + | * | ||